Generation and credit questions
Tell us which format you selected, the task status shown in My videos, and what went wrong. A screenshot of the issue can help. Confirmed failed and timed-out paid jobs return their generation credits automatically.
Privacy and image permissions
For deletion requests or concerns about a photo, contact us from the email address associated with the account. If you believe someone used your likeness without permission, describe the affected material and provide a way for us to contact you.